Brothers Desserts and it's brands maintain the highest levels of quality and service. Your shipment is guaranteed to arrive in perfect condition. Our packaging and shipping protect your order, even in warmer climates. If you are not completely satisfied with your order, please Contact Us within 3 business days to explain the problem. We will promptly contact you to resolve the problem.
Please do not throw the product away until you have talked with us. UPS may need to see any damages. No refunds will be given for circumstances beyond our control, such as weather, being given an incorrect or incomplete delivery address or if no one is available to receive the package.